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WARRANTY CENTRE
A reference after installation: start with FenXtra’s commitment, then find the documents from your product’s manufacturer.
Read the FenXtra conditionsFENXTRA LABOUR WARRANTY
10years
Care in the installation. A lasting commitment.
For contracts signed on or after January 1, 2025.
01 / THE FENXTRA COMMITMENT
Labour to correct issues attributable to installation performed by FenXtra.
For contracts signed on or after January 1, 2025.
For products purchased from and installed by FenXtra.
The 10 years start on the installation date shown on the invoice.
Proof of purchase is required.
The manufacturer’s recommended maintenance must be followed.
The terms of your contractRead and retain the written terms applicable to your contract.
02 / MANUFACTURER WARRANTIES
Consult the manufacturer’s coverage for products, parts and finishes. The model and purchase date determine which document to use.
Windows and doors
Conditions depend on the component, finish and purchase date. The full guide sets out the coverage and its limits.
The guide below takes effect December 1, 2025. For an earlier purchase, find the applicable version on the manufacturer’s page.
Windows, patio doors and entry doors
The document separates windows and patio doors from exterior doors. Coverage varies by component and finish.
Rail & Stile refers to the exterior-door warranty: confirm how it applies to your chosen configuration. The document requires registration within 30 days; review the conditions. No version date is stated.
Patio doors and Sophistica entry doors
Choose the warranty for your product: Renaissance and Belle-Vue patio doors, or Sophistica entry doors.
Sophistica: certificate dated March 21, 2025, in English. For Renaissance and Belle-Vue, request the full certificate for your model; use the manufacturer’s portal as a reference.
Insulated glass units
Warranty terms are to be confirmed for the selected product. Request the certificate that applies to your insulated glass unit.
Certificate to obtain
The link below introduces the manufacturer. The current warranty certificate is still needed to confirm the coverage.
These references do not replace the certificates. Check the version that applies to your purchase, the covered components and the required steps.
References checked on .
03 / AFTER INSTALLATION
Gather a few details to help the team understand your request.
Contact FenXtra for follow-upExplore the maintenance guideFind your proof of purchase, installation date and project reference, if available.
Note the manufacturer and model, if known. Keep the certificate and care instructions handy.
Describe the issue and when it started. Include photos if needed.
Your request and the applicable coverage will be reviewed with your project documents.